EU IOSS Payments

DO NOT PURCHASE ANY OF THESE ITEMS UNLESS YOU ARE BASED IN THE EU.

 

This page is only intended for IOSS/VAT use by EU-based customers. Any other orders will be immediately refunded and may incur unnecessary transaction fees.

RULES OF PURCHASE

  • There is a 2kg weight limit for each order placed. This is due to IOSS weight restrictions on parcels. Please place multiple individual orders where necessary. We are not able to manually add extra IOSS payments to dispatch one order in multiple parcels. Orders that exceed the 2kg weight limit will be immediately refunded.

  • Please note that we do NOT accept discount/promo codes on these purchases. This will result in an immediate refund and possible cancellation of your subscription and/or ban from future sales.

  • These items are not valid for our reward system. Any points that are wrongfully gained will be manually subtracted from your account.

We are only able to offer grouped shipping on items that have already been released and do not exceed the 2kg weight limit when purchased together. This reserved stock has been held to one side and we will be dispatching these items ourselves.

All pre-order titles and future subscription payments will be processed and shipped individually as these orders will be dispatched via our third-party fulfillment centre.

Please contact us if you encounter any issues or have any further inquiries.